1. Introduction
Welcome to the website of Mazaya Al Mutahda Electronics L.L.C Company. (Mazaya website), we hope that you know that
When you make any purchase or use the Mazaya website, you agree to be bound by
to the terms and conditions contained in this document (the Terms), as these terms and conditions relate to
Your rights and legal obligations.
Mazaya Al Mutahda Electronics L.L.C reserves the full right to make any changes to the site
(Mazaya) and these Terms at any time and in its sole discretion. Each time you use the Site
(Mazaya), you should review and review the current terms and conditions applicable to your transactions and the Terms of Use
use of this site. If you no longer accept these Terms or any future modification to them, you must
To stop using the Mazaya website. Hence, it will be understood from continuing to use the Mazaya website
(Mazaya) that you automatically agree to these terms and conditions. If we find out for any reason from
. Reasons for your failure to comply with these Terms and Conditions, We may at our absolute discretion prohibit you from
Access to (Mazaya) site immediately and without the need for prior notice.
(benefits) or misrepresentation of a user's identity or use of data is prohibited from tampering with the Site
frankly
Purchasing agents or engaging in fraudulent activities through the Site in any way.
2. DISCLAIMER AND LIMITATION OF LIABILITY
By using the Mazaya website, you expressly agree that such use is at your own risk
The website does not warrant that Mazaya, the designers, their officers, directors, or employees
The accuracy, integrity, or completeness of the content provided on the Mazaya website, products, or services
Offered for sale on the same site. No oral or written information provided by
Advantages (a warranty of any kind.
Under no circumstances will Mazaya be liable for any direct or indirect damages
direct, incidental, special or consequential arising as a result of the use or inability to use including
Including, but not limited to, reliance on any information obtained from
Advantages (that lead to errors, omissions, interruptions, deletion, file corruption, viruses, or delays in
Operation, transfer, cancellation of orders, delay in delivery dates, or any failure to perform from
by Mazaya of any kind. This limitation of liability applies in any proceeding whether in
contract or in any other claim even if an authorized Mazaya representative has been notified or if
aware of the possibility of such damages. You hereby acknowledge that this subsection
It applies to all content, goods and services available on the Mazaya website.
3. Replacement Policy
 If the product is unused and in its original condition before purchase, it may
for the customer to return it in the country in which it was purchased within 7 days from the date of purchase*,
Provided that the customer submits the original invoice.
- If the product was purchased as part of a package/offer, all items included must be returned
As part of this package/offer together in the same case mentioned in the above point.
Replacement process by customers:
- Purchases made from the retail store are exchanged in the same store and in the same
country, provided that the original invoice is presented.
- Purchases made from the online store shall be replaced by calling the Center
Call (Mazaya) on the number 8868928 and request a replacement
* The applicable consumer protection laws and regulations in the United Arab Emirates apply.
 4- Privacy Statement (Data Protection)
Your privacy and the security of your personal information is very important to us, Mazaya knows that you care about how
use and share your information, and we value your trust that we will do so carefully, rationally and in
Good practice framework and compliance with applicable laws. Therefore, by visiting the Mazaya website,
You acknowledge that you accept the practices described in this Privacy Statement.
- Information you provide to us: We receive and store any information that you enter and records on
Mazaya website or obtain it in any other way. You can always choose not to provide information
. This may result in the inability to take advantage of many of the advantages that
We provide it, bearing in mind that we use the information you provide for legitimate purposes such as
To respond to your requests and for future marketing purposes and to improve our store experience and communication
With you.
- Automatic information: we receive and store certain types of information when you visit our website;
For example, like many websites we use “cookies”.
We obtain certain types of information when your web browser accesses a website.
Advantages (..
 5- SPECIAL TERMS AND CONDITIONS
Mazaya tries to display product images displayed on the site
as accurately as possible. However, we cannot guarantee color compatibility
Displayed with the actual product color since color display is dependent
partially on the screen you are using.
* Pricing and Options
In general, the prices and options displayed on the site correspond
online with prices and selections in our stores, but
This does not mean that there is a difference, of course. taking into account
consideration Prices and offers in general are subject to change at any time
But it will not change in any application that has already been submitted. Does not include prices
Products Delivery costs which will be added (if any) to
. Current pricing structure (available upon request).
Customer invoice according to
It is agreed that all prices include value added tax (VAT).
(VAT, when Value Added Tax is payable by us
The agreed consideration for the offer must include the amount of VAT
The due additive is valid at the prevailing price at the time of supplying the offer
In accordance with the legislation in force in the United Arab Emirates
* Errors on our site
Errors in pricing and other errors (such as
errors in product specifications, availability, or any similar matter)
Our absolute appreciation for
As soon as it is discovered, Mazaya maintains its
Cancellation of any purchase orders made in any way, whether
Completed or Incomplete Any refunds paid in full, even with
Confirmation of the application permanently from our side and collecting the fees from
your credit card. If a fee has already been charged
Purchases made from your credit card and the order was subsequently canceled
For any reasons of our own, Mazaya will return the credit in
Calculate your credit card according to the amount paid and registered with us
Your bank's policies will apply to inform you when an addition is made
This amount will be credited to your account.
* Payment methods
Here are the possible payment methods for your orders:
 Online Credit / Debit Card (will be charged
The amount of the card when the products are supplied
for your request (.Cash / credit or debit card on delivery (will be
Deduction of the amount from the card upon delivery
When pre-booking using a credit/debit card,
You are billed at the time you issue your pre-booking.
Refunds will be made due to cancellation by (Mazaya) for reasons
Allowed in the same original payment method according to the following conditions:
 If the purchase amount was paid by credit/debit card,
The money will be automatically refunded to your bank, usually
How long does this take 10-20 days after you start (Advantages)
In refunding the money, depending on the flow of procedures at
Your bank.
 Payment Gateway
For any refunds from the customer permitted by
Mazaya), the money will be refunded in the same method of payment (Payment Gateway /
Credit card.....etc (and the value of the thing done will be refunded
Just buy it minus the shipping fee.
Refunds are subject to the established timelines
. Before the bank you deal with, and accordingly Mazaya does not bear any responsibility for any
Delay as soon as a refund order is issued to the bank by Mazaya.
Please contact your card issuer for more information
the information.
* Shipping costs and charges
Shipping costs depend on a combination of the following:
 The location from which it is shipped (Emirate).
 The location to which it is shipped (country of destination).
We offer free shipping services within the borders of the United Arab Emirates
United. Shipping costs will be added to the cart total
your order when completing your order.
* Charging System
On the site, we use courier / express services
coffee beans
our own or that of third parties.
 * Exact delivery date
 Abu Dhabi Emirate, Dubai Emirate and Sharjah Emirate: from 24 to 48
hour.
 Other Emirates: from 24 to 72 hours.
* Cancellation Policy
. If we receive a notice of cancellation and your orders have not yet been shipped, we will
We cancel your order and refund the full amount as stipulated in
Payment Terms. We will not be able to cancel orders that have already been shipped,
Accordingly, the customer is obligated to agree to this and not to dispute the decision made
We make it and accept this cancellation policy as final and irrevocable.

For credit card orders, additional verification is required. will not be
Connect only after the additional verification process is completed.
 Confirmed and approved delivery locations by (Mazaya) are only
Eligible for delivery service, and if the customer changes location after checkout
The product is for delivery, these orders will not be subject to the delivery service
Within two hours.
 Mazaya shall not be liable for any damages resulting from delay in
Delivery or non-delivery of products for any reason.

 1-6 Customers’ Rights Additional Terms and Conditions:
The terms and conditions applicable in the United Arab Emirates under federal law shall apply
No. (24) of 2006 regarding consumer protection and any laws amending it.
Electronic Correspondence 2-6 
When you use the Mazaya website or send emails, text messages, etc.
From other communications from your desktop or mobile device to us, you are in touch with us
with us electronically. In this case, you agree to receive communications from us electronically, such as messages
. Email, text, or automatic mobile notifications
. Notices and messages on this website and the customer may keep copies of these
contacts in his records. . Customer agrees that all agreements, notices and disclosures
Meet any written legal requirements
And other communications that we provide to him electronically. .
 4-6 Intellectual Property - Licenses, Copyrights, and Trademarks
All content on the Mazaya website, such as text messages and graphics, remains
logos, button icons, images, audio clips, digital downloads, and ratings
The data and software are owned by Mazaya and are protected by intellectual property protection laws
international and domestic. All content on the Mazaya website remains exclusive property
Mazaya is protected by local and international intellectual property laws.
In addition to the foregoing, all graphics, logos, page headers, and button icons are all
The texts and names of the services included or available on the Mazaya website are considered marks
The commercial or commercial appearance of Mazaya Company and any other third parties shall not be permitted
be used in connection with any other product or service or in any manner that would cause confusion between
. Customers or in any way that disparages or discredits (advantages).
Other trademarks - not owned by (Mazaya) that appear on the (Mazaya) website are owned by
its owners

6-5 Reviews, comments, communications and other content
The customer can provide suggestions, ideas, comments, questions or other information if it is
There is content that is illegal, obscene, threatening, defamatory, invasive of privacy, or otherwise violates
intellectual property rights (including rights of publicity) or if it harms any third parties or if
It is frowned upon, contains viruses, does not contain antivirus software, or
. includes political campaigns, commercial advertising, a series of letters or mass mailings, or any other
A form of “spam” or unsolicited commercial email. And that
Provided that Mazaya reserves the right (but is not obligated) to remove or modify such
Contents and without bearing any responsibility for that content.
If the customer posts any content or submits any material (unless we decide otherwise), that means that
The customer grants (Mazaya) the non-exclusive right and is not loaded with any rights of ownership and third parties
fully revocable or licensed to use, reproduce, modify, adapt or
publish, perform, translate, create derivative works from, distribute or display this content in all
over the world in any media. The customer acknowledges and warrants that he owns or controls any of the images
in the content he posts and that the content is accurate and true and does not violate this policy or return
to harm any person or entity; Otherwise, the customer must compensate (benefits) for all
Claims arising from the content it provides. Likewise, (Mazaya) has the full right, but not on the
Obligation to monitor, edit or remove any activity or content provided by the customer. as not tolerable)
Advantages (no responsibility for any content posted by the customer or any third party.
 6-6 Dispute Resolution and Applicable Law
These terms and conditions shall be governed by and construed in accordance with the laws in force in the United Arab Emirates
The parties also agree to submit to the jurisdiction of the courts of the United Arab Emirates
United each within its jurisdiction, and waive any appeals or objections in any jurisdiction
another judicial. Without prejudice to the foregoing, Mazaya may raise and take action for any dispute

In any jurisdiction at its absolute discretion